Frequently Asked Questions
Quick answers to common questions about Anbiya.
Account & Login
Do I need an account to use Anbiya?
No. You can explore the full lineage map, browse by sūrah, read āyāt, and trace the prophetic lineage without creating an account — on both the website and the mobile app. An account is only needed to save personal study notes and to sync a subscription across your devices. In the mobile app you can even subscribe to Pro without an account (see Subscriptions & Billing below); on the website, checkout is tied to your account.
How do I reset my password?
Go to your Account page and click "Reset password." We'll send a reset link to the email address on your account. Click the link in that email and you'll be taken to a page where you can set a new password.
How do I change my email address?
To update the email address on your account, contact us at support@anbiya.net with your current email and the new one you'd like to use. We'll make the change for you.
How do I delete my account?
Go to your Account page and scroll to the "Danger Zone" section. Click "Delete account," then confirm when prompted. This will permanently delete your account and all associated data. If you are on a paid plan, your subscription will be cancelled at the same time. This action cannot be undone.
Subscriptions & Billing
How do I upgrade to Pro?
Go to your Account page and click "Upgrade to Pro." You'll be redirected to our secure Stripe checkout to complete your purchase for $4.99/month. Once payment is confirmed, your Pro features — the full cast of figures, era and relationship filters, personal study notes, PDF exports, the timeline, and Qurʼan translations — are unlocked immediately.
Do I need an account to subscribe to Pro?
It depends where you subscribe. On the website, Pro is purchased through Stripe checkout, which is tied to your account. In the mobile app, you can subscribe to Anbiya Pro without creating an account — the purchase is handled by the App Store or Google Play and unlocks Pro on your device right away. Signing in is optional and simply links the subscription to your account so it follows you to your other devices.
I subscribed in the app — how do I use Pro on another device?
Sign in to (or create) a free Anbiya account in the app and your subscription is linked to it, so Pro unlocks anywhere you sign in — other phones, tablets, or the web. If you reinstall or switch devices without signing in, open the Pro screen and tap "Restore purchases" to recover a subscription tied to your App Store or Google Play account.
How do I cancel my subscription?
On the website, go to your Account page and click "Manage Billing" to open the Stripe Customer Portal, where you can cancel at any time. If you subscribed in the mobile app, manage or cancel from your device's subscription settings (App Store or Google Play) — that's where store-billed subscriptions are controlled. In all cases your access continues through the end of the current billing period.
How do I get a refund?
We offer refunds on subscription purchases made within the last 7 days. Email support@anbiya.net with the email address on your account and the reason for your request. Refunds are typically processed within 3–5 business days.
Family Tree & Data
How do I export a PDF?
PDF export is a Pro feature. Select any figure in the tree by clicking their node, then click the PDF export button in their info panel. The exported PDF includes the figure's details, relationships, and any personal study notes you've written.
Why don’t I see every figure in the tree?
On the free plan the family tree shows the primary figures — the twenty-five prophets named in the Qurʼan. The complete cast, including notable figures such as Maryam, Luqmān, Dhū al-Qarnayn, Ṭālūt, and others, is unlocked on Pro and ʿĀlim. When you upgrade, every figure appears in the graph and you can scope the view by era. You’ll see a note above the tree telling you how many figures are currently shown.
What do the colours and era labels (Early Prophets, Abrahamic Line, etc.) mean?
Each figure is colour-coded by the era and section of the prophetic story they belong to — Early Prophets, Abrahamic Line, Prophets of Banī Isrāʾīl, the Time of ʿĪsā, the Prophet Muhammad ﷺ, and Notable Figures. These are broadly chronological era tags. The legend above the graph lists every colour, and on Pro and ʿĀlim you can click the era chips to show or hide whole sections. (This taxonomy is provisional and under scholarly review.)
How do I filter the tree?
Pro and ʿĀlim unlock two filter bars above the tree. The relationship filter toggles connection types — Parent/child, Spouse, Sibling, Ancestor, Relative, Successor, Contemporary, Companion, and Adversary. The era filter toggles whole sections (Early Prophets through the Prophet Muhammad ﷺ). Click any chip to show or hide it, and "Show all" to reset. Free users see a preview of both filter bars but cannot interact with them.
What does "Trace lineage" do?
The "Trace lineage" button (free for everyone) highlights the lineage spine from Ādam to the Prophet Muhammad ﷺ and dims everything else. Solid grey edges are direct parent-to-child links; a dashed, muted edge marks a traditional connection — such as Ismāʿīl to the Prophet ﷺ — that rests on tradition rather than the Qurʼan itself. Click the button again, or "View all," to return to the full graph.
How does Anbiya handle uncertain or contested links?
The Qurʼan names the prophets but is not written as a continuous genealogy, so Anbiya anchors the graph in the Qurʼan and supplements it carefully from authenticated hadith and classical tafsir — always labelling the source. Connections that rest on tradition, including narrations of Jewish or Christian origin (Isrāʾīliyyāt), are drawn with a dashed, muted "uncertain" edge and explained on the Prophetic Notes page (linked in the site footer). They are never presented as definitive.
Why does a figure appear under a sūrah but not in their Key Appearances?
Browse by Sūrah and Key Appearances draw from two different views. Browse by Sūrah casts a wider net — a figure is listed under a sūrah if they appear in it at all. Key Appearances is a curated list of the specific āyāt where that figure is most directly and notably present. This is intentional — Browse by Sūrah helps you discover where figures turn up across the Qurʼan, while Key Appearances focuses on the figure's own story.
ʿĀlim & Teaching
How do I create a study set?
On the ʿĀlim plan, go to your Account page and click "Manage Study Sets." Click "+ New Study Set," give it a title and an optional description, and select the prophets and figures to include using the people picker. Once saved, you can open the study set in Teaching Mode for a class or study circle.
What is Teaching Mode?
Teaching Mode (an ʿĀlim feature) presents the family tree full-screen with larger nodes and labels so it reads clearly when projected to a group. You can focus it on one of your study sets so the class follows a single curriculum at a time.
Still have questions? Email us at support@anbiya.net — we typically respond within one business day.